We're so confident that you'll see visible results with our Lash Serum and experience no side effects – since our Lash Serum is hormone-free and prostaglandin-free – that we offer you a full refund if, in the unlikely event, side effects do occur or you are not satisfied after 60 days of consistent, daily use.

To qualify for the 60-day money-back guarantee:

1. Before your first application, take a clear "before" photo and video before applying the Lash Serum for the first time, and another photo and video after 60 days of use. Important: The photos and video must show a timestamp (date & time) indicating when they were taken as this is the day where the 60 days start.
2. Use the Lash Serum daily, without interruption, for 60 days.
3. Still not happy? Within 7 days after completion of the 60-day period ending you can send us an email at customerservice@calisibeauty.com with your order number in the subject line, along with your timestamped before & after photos and your request.

Please note:

• This refund applies once per product. If you ordered multiple units, unused products must be returned sealed in their original condition for a full refund.
• Refunds will only be issued to the original payment method used.
• This guarantee applies exclusively to purchases made directly through our official CALISI online shop.
• The request must reach us within 7 days after completing the 60 days of use as stated above.
• CALISI reserves the right to refuse a refund if we have reason to believe the guarantee is being used fraudulently.
• The money-back guarantee applies to this single product only. If the product was purchased as part of a set, the guarantee applies solely to the Lash Growth Serum and not to the other items.

Please allow us 3 business days to process your request. Once processed, you will receive an email. For more information, please read our Terms and Conditions.

Our money-back guarantee applies exclusively to online customers who order through calisibeauty.co.uk.